Tuesday, May 25, 2010
ORIGINALLY PUBLISHED ON MAY 25, 2010 (on a blog hosting site that's not very friendly about exporting their data)
I hear and read complaints every day about the coverage problems that vex cell phone users. Judging by the vitriolic tenor of the comments it’s safe to say that most of them – especially in Los Angeles, where I live and hear them first-hand – could be a little happier.
The vast majority of complaints appear to be aimed squarely at AT&T and I’m certainly not about to defend them; as an avid iPhone user I’ve had more than my share of dropped calls and connections that just time out. That said, having a little experience in building systems adds a great deal of perspective so while I’m not going to defend the carriers it’s important to see both sides of the coin.